Xiaoxiang Smart Parking Lot Management and Operations Platform (Community/Business District Level) is a comprehensive parking lot management and operations platform suitable for a single site or small and medium-sized areas (such as communities, shopping malls, and office buildings). It is a solution designed for parking needs in small and medium-sized areas. Built on parking lot IoT devices and management terminals, it focuses on maintaining parking order and optimizing services for a single site or small and medium-sized areas (such as communities, shopping malls, and office buildings). By integrating parking space data, payment terminals, and entrance/exit equipment within a single site, it enables core functions such as real-time parking space monitoring, online payment, and temporary vehicle registration, meeting the basic needs for efficient management and convenient service in small and medium-sized parking scenarios. It is especially suitable for community property management, small and medium-sized commercial properties, or park operators to run independently. It can support rapid, scaled operations for new parking lots and also provide a unified, complete, low-cost, and high-performance solution for integrating existing parking lots of various types.

The system supports flexible adaptation to parking equipment from mainstream brands (such as barrier gates, geomagnetic detectors, and simple payment kiosks) and can be deployed without large-scale renovation, effectively reducing equipment procurement and maintenance costs. Compared with large city-level platforms, its functional modules can be flexibly adjusted according to actual needs. For example, unnecessary functions such as cross-regional data interconnection and remote multi-level management can be removed, while core modules such as parking space guidance, fee settlement, and vehicle entry/exit record query are retained. This avoids functional redundancy and precisely matches the operations and management needs of small parking lots, achieving low-cost and high-efficiency parking management.

Note: This platform is a lightweight smart parking management system focused on parking management in small and medium-sized scenarios such as communities, shopping malls, and office buildings. It can quickly adapt to the daily operations needs of a single or a small number of related parking lots. If the project covers a wide area and needs to coordinate multiple types of parking lots within a large administrative region, you can use the Daxiang Smart Parking Management and Operations Platform.

1. Multi-terminal collaboration for convenient management

This product consists of four independent yet collaborative parts: back-office management, Cloud Booth, user client, and merchant portal. The back-office management end is the hub of the entire system and can comprehensively and meticulously manage key information such as partners and users. For example, it handles partner qualification review, business data statistics, and the assignment and adjustment of user permissions. The Cloud Booth serves as the on-site operating platform for the parking lot. Staff can handle vehicle entry and exit in real time to ensure orderly vehicle passage. The user client provides vehicle owners with a series of convenient parking service functions, such as parking payment and parking space query. The merchant portal provides merchants with functions such as parking voucher issuance and business management. Data is exchanged in real time among all ends, and processes are seamlessly connected, greatly improving the parking lot operations and management efficiency and reducing labor and communication costs.

2. Multiple login methods

Considering the usage habits and needs of different users, we provide multiple login options. In the public login section, mobile phone number login is supported. Users only need to enter their mobile phone number and pass verification code verification to quickly log in to the system, making the operation simple and fast. At the same time, WeChat scan-code login also provides convenience for WeChat users; a simple scan completes the login process. On the user client and merchant portal, automatic registration and login through WeChat or Alipay authorization are further supported. This diversified login method not only lowers the usage threshold and makes it easier for users to use our product, but also leverages the security authentication mechanisms of third-party platforms to protect the security of user accounts.

3. Rich functions to meet multi-party needs

From the daily operations management of parking lots to the parking operation experience of users, and to the business expansion of merchants, our product has rich and diverse functions. For parking lot managers, back-office management functions cover partner management, user management, device management, and many other aspects. Partner management enables refined management of the business of different partners, ensuring smooth cooperation. User management ensures the information security and operational compliance of various types of users in the system. The functions of the Cloud Booth are mainly focused on vehicle entry and exit control and on-site emergency handling, such as quickly identifying license plates and handling abnormal vehicles. For users, the user client provides a series of functions including parking space query, in-lot vehicle search, parking payment, and invoice application, meeting various needs of users during the parking process.

4. Data isolation and security

In today's digital era, data security is crucial. Our parking lot product attaches great importance to data security and privacy protection. In back-office management, data is isolated for each partner by domain name, ensuring that the data of different partners is independent and does not interfere with each other. For example, when different parking lot operating companies act as partners, their respective user data and financial data are stored in independent domain spaces, effectively preventing the risk of data leakage and cross-access. At the same time, the system uses advanced encryption technology to encrypt users' sensitive information, such as mobile phone numbers, ID card numbers, and payment information, ensuring the security of user information during transmission and storage. In addition, the system has established a complete access control mechanism, so that only authorized personnel can access specific data and functions, further strengthening data security protection.

The platform is mainly divided into the following modules: parking lot management, Cloud Booth management, and user client management.

Parking Lot Management

It includes parking management, charging management, merchant management, property management, and payment management.

(1) Parking Management

It includes data display, basic data management, vehicle management, parking management, and monitoring management. Among them, basic data management involves parking lot information, parking boxes, fee rules, and blacklists; vehicle management includes the management of monthly rental vehicles, long-term rental vehicles, and free vehicles; parking management involves parking records, order management, and parking space reservation; monitoring management includes message reception and video surveillance.

(2) Charging Management

It is divided into four-wheel charging and two-wheel charging. The four-wheel charging part includes charging station management, charging pile management, charging rule management, charging order management, and related data analysis, and supports YunKuaiChong protocol devices. The two-wheel charging part has similar functions, including charging station management, charging pile management, charging rule management, charging order management, and related data analysis, and supports UU charging pile devices.

(3) Merchant Management

It includes merchant management and parking voucher management. Merchant management functions include merchant list and employee management, mainly used to manage merchants and merchant employee accounts. Parking voucher management functions include parking voucher product management, parking voucher management, claim record management, and voucher sales order management, mainly used to manage parking voucher products, parking vouchers, parking voucher claim records, and voucher sales orders.

(4) Property Management

Main functions include building management (managing buildings, units, and rooms), residential community management (managing communities), and resident management (managing residents).

(5) Payment Management

It includes parking lot payment channel statistics and can manage bill records, payment records, and refund records generated by various business types. It can also manage card lists, card replacement records, card application records, card usage records, and invoicing records, as well as perform operations such as invoice title management, seller management, wallet record management, recharge package management, and recharge record management.

Cloud Booth

It includes functions such as real-time monitoring, vehicle management, and parking records.

(1) Real-time Monitoring

It supports real-time monitoring to understand parking lot dynamics, can manage vehicle information, and view parking records such as vehicle entry and exit. In terms of vehicle entry and exit control, the 'Vehicle Entry' section can allow vehicles to enter, and the 'Vehicle Exit' section can perform operations such as scenario configuration, exceptional release, and paid release. At the same time, the page displays the total number of parking spaces and the number of remaining parking spaces to reflect parking space usage. It also includes duty officer information, duty time, display of receivable and actually collected fees, and shift-end operation options, helping duty officers complete daily parking lot duty and management work.

(2) Vehicle Management

Query activated parking spaces (including parking lot area, space number, etc.), registered vehicles (license plate number), and vehicles currently on site (license plate number, space number, etc.). Parking records can also be queried by the last day, last 7 days, last 30 days, and parking space number.

(3) Parking Records

It supports querying parking records by conditions such as charging order number, parking status, billing type, and payment status. It can view information such as license plate number and vehicle type, and can also perform manual entry operations.

User Client

It includes functions such as smart parking, four-wheel charging, two-wheel charging, wallet, points, coupons, and my services.

(1) Home

Smart parking: supports entering a license plate to pay and redirects to the payment page. It provides functions such as parking lot navigation (map and list formats), in-lot vehicle search (searching vehicles by license plate), parking record management, and vehicle information management.

Four-wheel charging: view charging station maps and lists and perform map positioning, start charging by scanning a code or entering a device number, and manage charging orders.

Two-wheel charging: has the functions of viewing charging station maps and lists and map positioning, supports starting charging by scanning a code or entering a device number, and can also manage charging orders.

(2) Wallet

Users can perform wallet recharge operations and view wallet consumption records and wallet recharge records.

(3) Points

Users can earn points by checking in and view detailed records of points earned and redeemed.

(4) Coupons

Users can claim and use parking coupons.

(5) My Services

It includes functions such as my vehicles, invoice management, complaints and suggestions, help and Q&A, and customer service.

(1) Commercial Complex Parking Lot

Commercial complexes have high foot traffic and vehicle traffic, and our parking lot product can meet their complex management needs. Users can learn about available parking spaces in advance through the user client and reserve parking spaces (in development), then quickly find a space upon arrival. Cloud Booth staff monitor vehicle entry and exit in real time to maintain parking lot order. Merchants can issue parking vouchers through the merchant portal to attract customers and enhance the competitiveness of the commercial complex.

(2) Residential Community Parking Lot

In residential communities, back-office management can precisely manage owner vehicle information, and the Cloud Booth automatically recognizes owner vehicles and releases them quickly. Owners can bind vehicles through the user client, purchase and renew monthly cards, and view parking records. In special situations, they can also communicate with staff through the Cloud Booth's video intercom.

(3) Office Building Parking Lot

Office building parking lots have high vehicle traffic during weekday peak hours. With our parking lot product, employees can reserve parking spaces in advance (in development) to avoid not finding a space when arriving at the office. Back-office managers can classify and manage vehicles of different companies, and the Cloud Booth efficiently handles vehicle entry and exit to ensure smooth traffic around the office building.

Q1: Do the existing barrier gates and geomagnetic detectors in the lot need to be completely replaced?

A: There is no need to replace the whole set. Xiaoxiang can adapt to barrier gates, geomagnetic detectors, and simple payment kiosks from mainstream brands. Existing devices can be connected, no large-scale renovation is required, and equipment procurement and maintenance costs can be saved.

Q2: If the parking lot expands from one to five in the future, can it still be used?

A: One to five is no problem. Xiaoxiang can support the daily operations of a single or a small number of related parking lots, with data viewed in one unified back office. If you later need to coordinate dozens of lots across administrative regions, you should switch to the Daxiang city-level platform.

Q3: Why does the parking platform also include charging management?

A: Because parking lots have long been more than just parking. Xiaoxiang's charging management is divided into four-wheel and two-wheel sections. It can manage charging stations, charging piles, charging rules, and orders, supports YunKuaiChong protocol devices and UU charging piles, and vehicle owners can also scan codes directly in the user client.

Q4: Are parking, charging, and parking vouchers managed in one system?

A: Yes, in one system with three modules. Parking lot management includes five parts: parking, charging, merchants, property, and payment. Parking vouchers are handled in merchant management; the Cloud Booth handles on-site vehicle entry and exit, and the user client is for vehicle owners. The three modules exchange data in real time.

Q5: Can one account manage the lots of several partners at the same time?

A: Yes. The back office isolates data for each partner by domain name. Their respective user data and financial data are stored in independent spaces and cannot be seen by each other. The system also includes partner management, which supports qualification review and business data statistics.