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The New Energy Electric Vehicle Charging Management and Operation Platform is an integrated management service system based on technologies such as Internet of Things, cloud computing, and mobile internet. It provides services for charging pile manufacturers, charging station operators, government and enterprise charging pile operation, and park charging and parking. It features convenient and comprehensive user management, charging pile monitoring, fault warning and reporting, equipment maintenance, financial reconciliation, convenient payment, and system operation services, making customer management more portable and standardized.

The New Energy Charging Pile Management System is mainly divided into the following four modules:

Charging Mini Program (User Side)

Users can use WeChat/Alipay mini-program to scan codes and complete services such as finding charging stations and making charging payments. Operators can use the management backend to group merchants, monitor and manage charging piles and stations, customize billing models, and compile statistics on various data.

Web Portal (Management Side)

The web portal allows for remote control and management of charging operations, charging equipment, and charging processes. It enables real-time monitoring of charging, real-time fault alerting, and operational maintenance functions.

Data Visualization Center (Visualization Display)

The Data Visualization Center consists of three main modules: operational data dashboard, maintenance data dashboard, and GIS visualization map. It provides a clear display of important operational and maintenance data, facilitating access for operations and maintenance personnel. The GIS visualization map primarily shows the distribution of charging stations, as well as the number of charging piles and their usage within each charging station.

Third-Party Platform Interconnection (Hardware Protocol Integration)

The New Energy Charging Pile Management System can interconnect with numerous third-party platforms, increasing operational traffic and revenue.

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The New Energy New Energy Vehicle Charging Management and Operation Platform is divided into three versions based on market practices and user needs:

1. Institutional Version

The Institutional Version is designed for organizations that have installed charging piles. It does not include payment capabilities but provides statistical functions for internal use. It is available for free download and trial.

2. Merchant Version

The Merchant Version is designed for small-scale charging station operators. It features streamlined and efficient functionality, allowing for quick deployment and use. It includes payment capabilities to swiftly enable revenue generation. With the convenience of WeChat QR code scanning, users can easily charge and make payments, ensuring smooth operations for small-scale operators.

3. Platform Version

The Platform Version is designed for medium to large-scale charging station operators. It offers comprehensive functionality and a well-developed system. It allows for quick deployment and use, enabling rapid revenue generation and helping operators effectively manage their operations. The Platform Version provides powerful operational management capabilities and allows for centralized management of multiple merchants.

The New Energy Charging Station Management System provides customers with a comprehensive and flexible charging station solution, allowing for the rapid deployment of an integrated new energy service network. It has the following main features:

1. Convenient Charging

Users can charge their vehicles without the need to download an app. They can simply use WeChat or Alipay to scan and start charging.

2. Rich Operational Methods

The system supports various marketing activities, such as offering coupons and limited-time discounts, to enhance customer engagement.

3. Multiple Device Options

The system supports protocol analysis for different manufacturers, allowing integration with charging devices from various brands.

4. Customizable Pricing

Operators can adjust the charging rates in the backend system according to their specific needs. They can also set different pricing for different time periods, such as peak and off-peak hours.

5. Unattended Operation

The system provides 24/7 online monitoring of the charging station's operational status. Users can self-serve and complete the charging process without the need for on-site personnel, reducing labor costs.

6. High Security

The New Energy Charging Station Management System offers comprehensive and flexible operational management features. As a complete maintenance and monitoring system, it significantly enhances the level of charging station management. It ensures quick response, efficient handling, and effective contingency measures, resulting in more efficient operations and management of the charging stations.

7. Remote Management

The New Energy Charging Station Management System allows for remote system upgrades of devices at various locations. Technical personnel can perform system upgrades without being physically present at the device sites. This enables a "networked, intelligent, and unmanned" management approach, making administration and operations simpler and more convenient.

The New Energy Charging Station Management System is a service system designed to cater to charging station manufacturers, charging station operators, government and enterprise charging operations, and charging and parking in industrial parks. The system provides various functionalities for charging operations, including site and individual station status monitoring, fault detection, real-time monitoring, operational analysis, marketing strategies, data statistics, revenue billing, financial statistics and inquiries, message reminders, and notifications. The main features include:

1. Resource Center

Merchants can manage charging station resources, such as charging stations, charging piles, charging guns, and other basic data, in a unified and effective manner. This reduces the complexity of construction work, strengthens the overall management of guns, piles, and stations, and controls overall operating costs.

2. Operation Center

The operation center can centrally and effectively manage information about mini-program users, stored value card users, team users, and team vehicles. It streamlines the processing of user-related information and reduces unnecessary operating costs.

(1) VIN Charging

For large-scale charging users like businesses, after the unified management of VIN for business vehicles, vehicles can directly charge for free. At the end of the month, billing can be done to facilitate unified accounting for businesses.

(2) Group Charging

For small businesses, group charging can be created. Users can be added within the group, and they can recharge their electric fees. Users within the group can automatically use group electric fees for deduction during charging.

(3) Stored Value Card Charging

Individual users have diversified charging options. After purchasing a stored value card, users can directly charge and the fee will be automatically deducted after charging is completed, without the need for scanning or other operations.

(4) After-sales Evaluation and Feedback

After-sales evaluation aims to provide charging users with more comprehensive pre-sales, in-sales, and after-sales services. It involves summarizing and managing user feedback and evaluations.

3. Marketing Center

The system can utilize marketing strategies such as "customer acquisition, customer retention, and customer activation" in the operation center to increase users' enthusiasm for using charging services. Based on actual operational conditions, the system can flexibly set up relevant promotional activities and distribute promotional coupons to achieve the desired goals of the operation.

(1) Information Push

Based on market changes, the operation management team can write relevant promotional activities or other articles, which will be pushed to channels such as WeChat official accounts or mini-programs by the system. This aims to improve user satisfaction and increase their motivation to use charging services.

(2) Coupon Distribution

Based on actual holiday or event hotspots, the system can manage promotional activities and coupons, and selectively distribute them to target users. This helps to increase users' enthusiasm for using charging services.

(3) Group Discounts

The system allows for the flexible editing of group discounts at any time.

4. Financial Center

The system can customize the hourly electricity and service fees for each charging station, and provide various types of bills and reconciliation data queries, such as mini-program orders, coupon orders, group orders, VIN orders, stored value card orders, abnormal orders, etc.

(1) Time-of-use Billing

Based on the peak, valley, and off-peak periods of electricity supply, the system customizes reasonable billing strategies for charging stations. The system retrieves the billing strategies from each site to supervise whether they comply with the relevant national electricity pricing standards, thereby avoiding setting unreasonable billing strategies for sites.

(2) Order Reconciliation

Unified and effective management of order details, including charging amount, discount amount, service fee, power usage, charging time, duration, and other data for detailed statistics. This facilitates business reconciliation and settlement, ensuring profitability.

(3) Statistical Analysis

Collecting various operational data from each site, the system generates trend charts for various operations. The charts show the operational status and future trends of the sites in a targeted manner. Based on the chart display, managers can make planning decisions according to actual needs. Statistical analysis charts can be customized according to customer requirements.

5. Operations Center

The system monitors the charging resources at sites, including the charging service process of electric vehicles, the operation of charging stations, the operation of each charging pile at the site, statistical information on alarms, and statistics of maintenance work orders, etc., to comprehensively grasp the operational status of charging stations from multiple perspectives.

(1) Charging Pile Monitoring

The system monitors the real-time operating status of charging piles through communication protocols and intelligent communication interfaces. Once a component failure occurs, the system will automatically raise an alarm and determine the working status of the charging pile, such as powered on, charging, or disabled. It also monitors parameters such as current, voltage, charging mode, etc., to comprehensively diagnose the condition of the charging pile. Parameters that exceed limits will trigger color-change alarms, allowing managers to promptly handle faults.

(2) Charging Station Monitoring

The system real-time monitors the operation of multiple charging piles at a charging station, collects operating data of the charging piles (e.g., charging progress, consumption amount, occupied stalls, etc.), and allows remote upgrades and cessation of charging operations for the piles.

(3) Charging Alarm Monitoring

Monitors abnormal situations that occur during the charging process, records and tracks the exceptions. Various exception records are summarized and centrally processed in the alarm center, including equipment name, IP address, event name, event severity, alarm time, etc., to avoid irreversible losses caused by overlooked situations.

(4) Maintenance Work Orders

The system supports a collaborative mode for maintenance work orders, assisting relevant personnel and resources in the smooth progress of work orders. The system effectively monitors the processing flow of work orders and tracks the processing status of each state work order. It can monitor the overall situation of the operator's maintenance of charging pile faults.

6. Data Visualization Center

The Data Visualization Center consists of three main modules: Operations Data Dashboard, Maintenance Data Dashboard, and GIS Visualization Map. It provides a clear display of important operational and maintenance data for easy access by operations and maintenance personnel. The GIS Visualization Map shows the distribution of charging stations and the number of charging piles and their usage within each station.

With the development of new energy, more and more people are buying electric vehicles. As one of the basic infrastructures for the development of electric vehicles, charging piles are widely used in the following scenarios:

Residential communities: As residents of residential communities have stable working hours, they can charge their electric vehicles at night after using them during the day, which is very convenient and saves time.

Public parking lots: Installing charging piles in parking lots is one of the better locations as they are easily accessible and have a large flow of traffic, which can provide centralised charging services for electric vehicle users.

Shopping malls: In shopping malls, consumers and employees park their cars in a more centralized manner, making it easier to install charging piles, and providing convenience for consumers to charge their electric vehicles while shopping.

Government agencies: Hospitals, schools, government and enterprise units have a large number of employees, and portable charging services can be provided to help save employees' time.